Crafted Journeys, Exceptional Value

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Terms of Service

1. Service Agreement

By engaging Voyage Value Crafted LLC ("Company"), you agree to these terms. Our travel planning services include consultation, booking, and support throughout your journey.

2. Booking and Payment

All bookings require signed agreements and deposits. Final payment is due 60 days before departure. Cancellation terms vary by supplier and will be clearly disclosed.

3. Service Scope

We provide travel planning, booking coordination, and concierge services. We act as agents for suppliers and are not liable for their actions or service failures.

4. Travel Insurance

We strongly recommend comprehensive travel insurance. We can assist with procurement but insurance decisions remain your responsibility.

5. Force Majeure

Neither party is liable for delays or cancellations due to circumstances beyond reasonable control, including natural disasters, political events, or health emergencies.

6. Limitation of Liability

Our liability is limited to the total amount paid for our services. We are not responsible for consequential damages or losses beyond our direct service fees.

7. Dispute Resolution

Disputes will be resolved through binding arbitration in New York State under American Arbitration Association rules.

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Privacy Policy

Last Updated: January 2024

Information We Collect

We collect personal information you provide (name, contact details, travel preferences, passport information) and automatically generated data (website usage, device information, location data when permitted).

How We Use Your Information

• Planning and booking your travel arrangements
• Communicating about your trips and our services
• Processing payments and managing accounts
• Providing customer support and emergency assistance
• Improving our services through analytics
• Marketing communications (with your consent)

Information Sharing

We share information with trusted partners necessary for your travel (airlines, hotels, tour operators) and service providers (payment processors, communication platforms). We never sell personal information to third parties.

Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You may access, correct, delete, or restrict processing of your personal information. Contact us to exercise these rights or withdraw consent for marketing communications.

Contact Us

For privacy questions: [email protected] or +1 (212) 555-8947

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Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service and understand how you use our site.

Types of Cookies We Use

Essential Cookies (Always Active)

• Session management and security
• Form submission and preferences
• Basic website functionality

Analytics Cookies (Optional)

• Website usage statistics
• Performance monitoring
• User behavior analysis

Marketing Cookies (Optional)

• Personalized advertising
• Social media integration
• Retargeting campaigns

Managing Cookies

You can control cookie settings through our consent banner or your browser settings. Disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use services like Google Analytics, social media widgets, and booking platforms that set their own cookies. These are governed by their respective privacy policies.

Manage Cookie Preferences

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Cookie Preferences

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GDPR Compliance

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access

You can request copies of your personal data and information about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request limitation of how we process your personal data.

Right to Data Portability

You can request transfer of your data to another organization or directly to you.

Right to Object

You can object to processing based on legitimate interests or for marketing purposes.

Legal Basis for Processing

• Contract: Processing necessary for travel service delivery
• Legitimate Interest: Business operations and service improvement
• Consent: Marketing communications and optional services
• Legal Obligation: Compliance with travel and financial regulations

Data Retention

We retain personal data only as long as necessary for the purposes collected or as required by law. Travel records are typically kept for 7 years for tax and legal compliance.

International Transfers

Some data may be transferred to countries outside the EU/EEA with adequate protection measures including standard contractual clauses and adequacy decisions.

Exercising Your Rights

To exercise any of these rights, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 555-8947
Address: 145 Broadway, Suite 2801, New York, NY 10006, USA

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

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DMCA Policy

Copyright Protection

Voyage Value Crafted respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

If you believe content on our website infringes your copyright, please provide:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement that the notification is accurate and you are authorized to act

DMCA Agent Contact

Copyright Agent: Legal Department
Voyage Value Crafted LLC
145 Broadway, Suite 2801
New York, NY 10006, USA
Email: [email protected]
Phone: +1 (212) 555-8947

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification including:

• Your signature and identification
• Identification of removed material and its former location
• Statement of good faith belief the removal was a mistake
• Consent to jurisdiction of Federal District Court

Repeat Infringers

We may terminate accounts of users who are repeat copyright infringers in accordance with our policies and applicable law.